Coronavirus – Telephone Helpline

Please see below, some important information on the availability of a telephone helpline during the Coronavirus crisis.

Coronavirus Banner Image

In case you are confined to home, please arrange for a neighbour, friend or relative to provide you with anything you may require to survive.

Perhaps a supermarket can deliver goods to you?

Please telephone either 111 for any medical help, or 999 (for emergencies only)

If you become stranded and DO NOT have anyone to call upon for help, the local churches have arranged a free ‘Delivery Scheme’ you can use.

This is only for ‘keeping you alive’ necessities like basic foods or collecting your prescription.

Call 0300 800 0181 9am-6pm and someone will talk you through the Delivery Scheme.

Frinton and Walton Churches Working Together

Coronavirus – Service Availability Information

A list of Service Availability for the local area has been put together and can be downloaded using the link below. The list covers a range of services, including but not limited to welfare services, pharmacies, home delivery and takeaway, and shops for food supplies.

Coronavirus – Essex Fraud Alert – Government Text message

If you or someone you know is vulnerable and has been a victim of fraud, please call Essex Police on 101.

Report fraud or attempted fraud by contacting Action Fraud at or call 0300 123 2040.


Following the alert sent out this morning, please see the official government response to messages such as the one shown below:

“The Government has only sent one text message to the public regarding new rules about staying at home to prevent the spread of COVID-19. Any others claiming to be from UK Government are false.

Criminals are able to use spoofing technology to send texts and emails impersonating organisations that you know and trust. We would remind anyone who receives an unexpected text or email asking for personal or financial details not click on the links or attachments, and don’t respond to any messages that ask for your personal or financial details.”

If you receive any such messages, report them to Action Fraud –

Screenshot image of Scam Text Message