Our Current Vacancies
Job Vacancy – Customer Service & Administration Assistant
Frinton and Walton Town Council
Are you highly organised, confident working with the public, and looking for a varied role in a friendly, community-focused environment?
We are seeking a motivated Customer Service & Administration Assistant to join our team at the Town Council Offices. This key role supports both the day-to-day operations of the Council and the management of the Columbine Community Centre, ensuring excellent service delivery to residents, hirers, and visitors.
CLICK HERE FOR THE JOB DESCRIPTION
(Applicants that do not complete the Council’s compulsory Application Form will NOT be considered)
Email applications to: clerk@fwtc.co.uk no later than Sunday 30th November 2025 at 5pm
What You’ll Be Doing:
- Acting as the first point of contact for public and partner enquiries – in person, by phone, and by email
- Managing bookings and invoicing for the Columbine Centre and Council-owned beach huts
- Supporting the Town Council’s administrative tasks, including agenda preparation, planning applications, and meeting support
- Maintaining financial records, processing payments, handling petty cash, and assisting with end-of-year reconciliations
- Helping to promote Council events and services through engaging social media content, community outreach, and website management
- Ensuring records and systems (including Rialtas/RBS software) are kept accurate and up to date
- Carrying out occasional site visits and supporting the management of Council assets, including allotments, memorials, and beach huts
- Attending occasional evening meetings when required (TOIL awarded)
What We’re Looking For:
- Proven customer service experience with a friendly, professional manner
- Excellent working knowledge of Microsoft 365 (Word, Excel, Outlook, PowerPoint) and WordPress
- Confidence in using or learning RBS accounting/booking systems (training can be provided)
- Ability to work independently, manage your workload, and prioritise tasks effectively
- Strong attention to detail, with good written and verbal communication
- Experience using graphic design software, social media marketing platforms, and tools such as Canva to create promotional content and narrative
- GCSE English and Maths (or equivalent), with strong numeracy skills
- Access to a car insured for business use (mileage reimbursed)
Role Details:
Location: Frinton-on-Sea – Town Council Offices (with occasional travel)
Hours: 30 hours a week 9-5pm Tuesday to Friday, with occasional evening work required
Salary: SCP 15–20, dependent on experience
Contract: Permanent
How to Apply:
Please email your CV and completed application form (available on our website) to the email address listed online.
Applications without a completed Council application form will not be considered.
Application Deadline:
8th December 2025, by 5pm –
We reserve the right to close this vacancy early if suitable applications have been received prior to this date
Interviews to take place 10th December 2025
CLICK HERE FOR THE JOB DESCRIPTION
Application Form – Click Here to download Applicants that do not complete the official application form cannot be considered.
Join a dedicated team working to support our local community and make a real difference in Frinton and Walton.
